About Us

Mailing Address:

Krafts and Beads 

P.O BOX 240513

SAN ANTONIO, TX   78224

(Please call  210-974-7153)

Thanks so much for visiting our website.  

We opened the first Store in Newport News, Virginia in 2004.   Due to military obligations, we have moved a few times. The last move was to San Antonio, Texas which we have decided to call home.  

Our team is excited to provide you with an impeccable online shopping experience and remains available to assist at any time. If you have questions, comments or concerns about your order or the content found on this website, please feel free to contact us.

We have special pricing for wholesale purchases.  Please call for additional information.

Krafts and Beads is a Christian Owned and operated company striving to be "A light in a dark place" for all we encounter.  God bless you and yours!

SHIPPING

Items ordered Monday through Friday before noon, we make every attempt to ship the same day or within 24 hours.  The exception will be made for major holidays.   In the event, your order is placed on Saturday or Sunday, a holiday or during Company Wide Vacation, your order will be shipped the very next business day.  Items that are custom ordered will experience a delay.

Out of Stock Items

We make every effort to maintain our inventory and mark items “out-of-stock" or remove the item from our website. On occasion, however, we may have fewer items in stock than what you ordered or the item may have just become "out-of-stock" from a previous order. Should this happen, we will only ship and charged you for the items we do have in stock and we will contact you via e-mail or telephone to discuss your order and offer "free shipping" on back ordered items, if you choose to reorder when items are restocked. 

Returns/Refunds
We have a 10 days Return Policy for beads and supplies.  If 10 days have lapsed since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

We do not pay for return shipping cost unless it was an error made by Krafts and Beads.

Sale items and Custom Orders are exempt from being returned.



 

ENTIRE POLICIES FOR REFUNDS, PRIVACY AND SHIPPING POLICIES  are located on the CHECK OUT PAGE.